Terms and Conditions of using eshop
www.verdefashion.gr/eshop is the online store for the display and distribution of products through the Internet of the Greek limited liability company under the name "VERDE EPE", located at Kilkis - Oreokastro Thessaloniki, with VAT number EL095748151 and is legally represented and offers for sale women's fashion accessories, travel goods, bags and footwear. The owner of this Web site is the company named "VERDE Ltd.", which also manages it.
Before you enter the online store and browse our site, we invite you to consult the following terms and conditions, which apply specifically to the use of the VERDE Ltd. online store located at ODOS KILKIS, OREOKASTRO, THESSALONIKI.
By navigating the Site and using the Services and / or proceeding to the purchase of Products, you accept all current Terms and Conditions as well as their occasional updates that govern the relationship between us. In the event of a dispute or reservation of part or all of these terms, you may contact our Customer Service Department through the "Contact" section before browsing or using the Services or making the transaction, or you can still send us a written letter to our address, otherwise acceptance of all terms by you is unconditional.
This Site also contains links to other Web sites that are not managed by "VERDE Ltd.". therefore it cannot control Linked Sites, nor does it guarantee the up-to-date, correctness, legality, completeness or quality of their content, and accept no responsibility for them or for any loss or damage that may be caused by their use. When using Linked Sites, the Terms and Conditions of each website apply accordingly.
VERDE Ltd. reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store in accordance with its needs and trading practices. "VERDE Ltd." undertakes to inform the users of any modifications and any changes through the website of this e-shop. It is clarified that changing terms does not take orders that you have already done.
2. Information & Products Provided
VERDE Ltd. is committed to the completeness and validity of the information on the website of www.verdefashion.gr, both in terms of the existence of the essential features that are described on a case-by-case basis for each product it has, and for the accuracy of the data relating to the services provided by VERDE Ltd.'s online store, subject to any technical or typographical errors that have escaped the attention or have occurred inadvertently or due to any interruptions of the website for unexpected reasons.
3. Limitation of Liability
VERDE Ltd. cannot provide any warranty for the availability of the products, but guarantees timely information to final consumers about their unavailability.
"VERDE Ltd." is liable only for gross negligence and willful misconduct in the event of delay in the delivery of ordered products and for information or services it provides through its website.
The online store of "VERDE Ltd." is not responsible for any technical problems that may occur to users when they attempt to access the site and during it and are related to the operation or compatibility of their own infrastructure with the use of the site. Also, "VERDE Ltd." has no responsibility for acts or omissions of third parties and in particular unauthorized third party interventions in products and / or services and / or information available through it.
The website www.verdefashion.gr is the official web site of "VERDE LTD". All the content of the websites posted by "VERDE Ltd.", including images, graphics, photographs, designs, texts, services and products are copyright of "VERDE LTD" and are protected in accordance with the relevant provisions of Greek law, European law and international conventions.
Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work, or misleading the public about the actual content provider of the sites are prohibited. Any reproduction, re-issue, upload, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only upon the prior written permission of VERDE Ltd. or any other legitimate beneficiary.
The names, icons, logos and distinctions that represent "VERDE Ltd." and / or its electronic shop as well as their products or services are exclusive marks and distinctive features of "VERDE ltd. "and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their appearance and exposure to the website www.verdefashion.gr should not in any way be interpreted as a transfer or assignment of a license or right to use them.
5. User Obligations
Users of the website www.verdefashion.gr accept that they will not use this and the online store of "VERDE LTD" for sending, posting, sending by email or otherwise transmitting any content that is illegal, harmful, threatening, offensive, defamatory, libelous, obscene, violation of someone else's privacy, showing empathy, or racial, national or other discrimination, can potentially harm adolescents or children in any way, (such as inside information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), violates any patent, trademark, trade secret, copyright or other ownership of third parties, contains software viruses or any other codes, files or programs designed to interrupt, cause harm, turn or prevent the operation of any computer software or hardware, intentionally or unintentionally contravenes existing Greek and EU legislation and can potentially harm third party in any way and any content used to collect or store personal data of users.
VERDE Ltd. recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all necessary measures, using the most up-to-date and advanced methods, to ensure maximum security . All information that relates to your personal details and your transactions are secure and confidential. The security of the VERDE E-shop is achieved by the following methods:
7. Customer Recognition
There are two codes used to identify you: the E-mail or username and the Personal Security Password, which each time you enter them give you access with absolute security to your personal information.
You are given the option to modify your Personal Security Password and your e-mail address as often as you like. The only person who has access to your information is you through the above codes and you are solely responsible for keeping secrecy and hiding it from third parties. In case of loss or leakage, you must immediately notify us, otherwise the online store of "VERDE LTD" is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password on a regular basis and avoid using the same and easily traceable codes (e.g., birth date). We also recommend that you not only use letters and numbers but also symbols and password creation.
8. Confidentiality of Transactions
Confidentiality is considered self-evident. The same basic principles governing classic transactions also apply to e-commerce. All information transmitted by the user / member to "VERDE Ltd." is confidential and "VERDE Ltd." has taken all necessary measures to use them only to the extent that this is judged necessary in the context of the services provided. Some of the measures taken are the following:
Only authorized employees have access to your transaction information and only when necessary, e.g. to handle your requests.
VERDE Ltd. does not disclose the details of its customers and transactions unless it has written authorization from you or this is required by a court order or decision of another public authority.
In the event that "VERDE Ltd." uses third parties to support its systems, it ensures secrecy.
You can ask for any information that is kept for you and for its correction if you can substantiate the error.
For your own safety, you should also handle all information provided through the Service as confidential and not make any disclosure to third parties.
9. Purchasing Products
On the shelves of our online store you can find clothing and fashion accessories
By placing an order, you agree that you purchase a product under the following terms and conditions. As a rule, we only deliver products within the EU member states. For deliveries outside the European Union, you can submit a product request by contacting our Customer Service Department through the "Contact Us" section and judging through a special procedure that our product delivery is feasible, we will confirm the approval of your order and shipping the product. Also, if you live in a country outside the European Union and wish to be delivered to a country within the European Union, choosing as "Other countries" you can place an order normally. Specifically, deliveries outside the European Union will be examined in a separate process to be approved or rejected, and our customers will be informed of the acceptance or rejection of the order request within six working days by e-mail. Please note that the automated message displayed on the screen with the details of the order request that will be received by our company is not acceptance of your order but is received without reservation to the above procedure, if accepted, it will receive a confirmation of an order above, including the details of the order completion by payment.
Depending on the legislation of any country outside the European Union, there may be restrictions on the sale of certain products or the sale of certain products may not be permitted at all. You will be notified if this occurs.
Upon completion of your order request, you will see your total order that includes all of its details. In case you choose to pay your order by cash on delivery (the delivery is valid only within Greece) then you will receive the order confirmation under which you will be delivered the products subject to the appropriate payment upon delivery. In the case of a "bank deposit" option, the order is not executed until the bank account of the company is credited.
Our Company for the fullest possible security of transactions may (but is not required) to conduct a control through its payment service providers with regard to the correctness of the payment information you send to us (in the case of a credit card payment or a third party on line payment service provider) at the stage of completion of your order and the connection with your third payment service provider may reject your order if it is possible that there may be any problem with respect to these elements.
In the event that for any reason it is found that there is an unexpected shortage from the suppliers in one of the products you have placed in the order and / or that a product will be available after the delivery time listed in our online store or where there is a problem with the products included in your request, then our Company will make every effort to contact you either by posting a message to your e-mail address or by direct telephone contact (or in all of the above ways) with you in order to arrange with you for any modification, correction or cancellation of your order. If it is not possible to communicate with you for 7 calendar days, then your order will be executed as far as availability and will be canceled for the remainder. In any case, any modification of your order will be sent to you again with a new message to the e-mail address you have declared, and this message will also be the confirmation of your order under which your order will be executed. The shipment of the products will then take place under Article 8 above.
It is clarified that the shipping time may vary depending on the availability of the products and the commitment of the suppliers in relation to the delivery time, therefore any delay by the suppliers will delay the shipment time from us. Delivery times are subject to delays due to delays by courier companies or force majeure, which is not our responsibility. Within the European Union, delivery is usually within 3-7 business days after confirmation of the shipment (1-6 business days within Greece). For further information, please read the article on our Company's Delivery Policy.
To make a transaction on our site you must be over 18 years of age. Guests under the age of 18 are not allowed to share with us any data or information. When making an order, you agree that all information you provide us is true and accurate, that you are an authorized user of the credit or debit card you used to place your order and that there is sufficient balance to cover the cost of the products.
When you place an order, you will receive an e-mail confirming that we have received and accepted your order. The product purchase agreement will only be prepared after your payment has been approved and your credit / debit card or PayPal account is debited or your VERDE EPE account is credited with a bank deposit. In the case of cash on delivery or cash from our Distributor, the products are delivered with retention of title (the delivery is valid only for deliveries within Greece, while cash payment applies if your order is received by our Distributor). In case of "bank deposit" the order is not executed until the bank account of the company is credited. Please note that payment by cash or cash upon delivery or bank deposit payments are only in euro.
As your order progresses, you will receive a series of automated emails that report the progress of your order. such as "Order Confirmation".
By sending a request for an order, you agree to receive the above notifications, which are a prerequisite for the correct development of your order. We invite you to make sure that these emails can reach you and keep them throughout our transaction. It is your responsibility, in case you do not receive the relevant emails, to contact our Customer Service Department through the Contact Us section. The parties agree and accept that the communication described and how it is conducted (by e-mail or telephone communication) also covers the legal requirements for your written information, notification, confirmation of your order, where and when the law requires. If you wish to object or provide clarification about the content of an e-mail that you have received as above or for any other reason you may contact our Customer Service Department through the section "Communication".
In case of your own telephone call to the Customer Service department, with your initiative, you accept the following:
(i) Payment of your order can be made either by credit card or by bank transfer, or by cash on delivery only in Greece or by receipt of the order from our distribution center after payment on the spot. Please note that the possibility of cash on delivery within Greece as well as receipt by our Distributor does not apply to multiple orders.
ii) If possible for the user, the emails will be sent to the user’s e-mail address he / she will provide to our responsible representative. Otherwise the user accepts that the confirmation of the order is a complete proof of the total order and the price and that it meets the terms and conditions of your written information, notification, confirmation of your order, where and when the law requires it. In case of any problem with your order being executed anytime, we will contact you by phone on the phones you have provided us with.
iii) For the rest, all these Terms and Conditions apply to all telephone orders too.
All prices are in euro and do not include VAT. The shipping cost will be charged additionally.
10. Delivery policy
A. Our company provides you with alternative ways of receiving products for your convenience. When ordering, you are asked to choose how you wish to receive your ordered products. Depending on the way you choose, the total final cost of your order will be modified and according to the new total the payment will be made and it will be included in the order confirmation.
B. Time, Way, Place of Receipt / Shipment
The delivery time of your order is set before finalizing it, but also by the Order Confirmation email you receive after it is completed.
i) Receipt of your order from our distribution center on Kilkis Street, Oraiokastro, Thessaloniki, during working days and hours Monday to Friday 09: 00-17: 00, no holidays.
ii) If you wish to send the order to a delivery address that you declare to us then the delivery will be made with a cooperating transport company, which the company considers. Our company and its partners take all the necessary measures for the timely delivery of the order to the buyer within the basic delivery schedules of each transport company. We cannot guarantee either the arrival time or the exact delivery time of the order products, as these depend on the carriers we cooperate. Our company is not responsible for any delays due to force majeure or to events of chance or events beyond its control. In the event of any delays, our company will make every effort to contact you. Our company is responsible for the proper delivery of your order to the carrier, from which the risk is transferred to the buyer under Article 524 AK. Transport costs are what each carrier's pricing policy determines, which are solely responsible for shipping charges and which may change prices at any time. VERDE LTD is not responsible for any such price change.
11. Renewal / Return - Replacement of Products
You have the right to return the products you purchased and request replacement only in the following cases:
a) In all cases where, with proven fault of "VERDE Ltd.", you have delivered products other than or substantially different from those you have ordered
b) in all cases where there is a defect with proven fault of "VERDE LTD" in the product or missing agreed quality or the lacking characteristic is significant.
You have the right to return the products you purchased and request their replacement with another product or products up to the amount you paid or at an additional cost if you wish within fifteen (15) days of receipt of the product.
In all cases, the product to be replaced must be accompanied by the original proof of purchase. In all the above cases, the products to be replaced must be in the condition received by the customer, complete and undamaged, and their packaging is the one that normally accompanies the product and is in perfect condition, together with all the documents accompanied by the product (eg retail receipt e.t.c.). Before each return, it is advisable to consult with the online store of "VERDE LTD". In all cases, return and replacement are possible under the following conditions:
a. Communicate the same day or the next working day with the Online Store
b. In the case of a change in the product within 15 days with another or other up to the price or with an additional price or withdrawal within 14 days in accordance with Article 5 paragraph 10 of Law 2.251 / 1994, the product must not have been used
c. The product must be accompanied by all necessary documents proving the transaction (eg retail receipt e.t.c.)
In addition, we would like to inform you that if the product you ordered is not available although it was available during the period between the order and the receipt of the order by our staff, then our Company must contact you within a reasonable time to arrange the process of your order that includes either a refund or a modification of order.
In the case of a refund at your own fault, we inform you that you need to burden the shipping and return costs for the product you are returning.
Refunds are not accepted during the sales period.
It is clarified that in the event of cash payment from our Distribution Center, deposit in an account and in any case cash payment upon delivery, our company will retain the ownership of the purchased products until the full and full payment of the purchased price.
c) Please note that deliveries are made only within working days (Monday - Friday except holidays) between (9.00 - 17.00 local time, except when picked up by our Distribution center) and the estimated delivery time from the order entry is from 1 up to 10 working days.
d) With the reservation for any eventual exceptions for shipping and delivery charges clearly provided for in a product posted on our website, the general pricing policy is the following:
A. Having chosen the Greek site / place of residence in Greece
i) The shipping cost for orders within the European Union (excluding Greece) will be calculated by the service department and will be notified in writing of its acceptance
(ii) For consignments throughout the rest of Greece, shipping costs depend on a third party and the consignee has control and responsibility for the shipment. In addition to the higher costs for orders delivered to inaccessible or insular destinations, or inaccessible or insular areas, there will be an "inaccessible or insular charge" (depending on the volumetric weight of each order), in accordance with the shipping company's charges.
It is noted that all of these charges may change at any time.
Β. Having chosen a site / place of residence in a country outside the European Union (Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Spain, Italy, Holland, Croatia, Cyprus, Latvia, Lithuania, Luxembourg, Malta , Hungary, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech Republic, Finland) or Other Countries (for customers outside the European Union)
i) For shipments within the European Union (excluding Greece), your shopping cart should be over € 1000 and the cost of transport per order depends on the total volume of the goods.
(ii) For orders delivered to inaccessible or insular destinations, or otherwise inaccessible or insular areas, there will be an extra "inaccessible or insular charge" (depending on the volumetric weight of each order), in accordance to the shipping company's charges.
iii) It is specified that for deliveries outside the European Union you can apply for a product request by contacting our Customer Service Department through the "Contact Us" section and judged by a special procedure that our delivery of products is feasible, we will confirm the approval of your order and the shipping of the product. Also, if you live in a country outside the European Union and wish to receive in a country within the European Union, you can place an order normally.
It is noted that all of these charges may change at any time.
i)Also, keep in mind that products delivered outside the European Union may be subject to customs clearance costs and related costs, and may also incur charges and other costs imposed by national law for which the company is not liable. We cannot know in advance what these charges may be, on the contrary, the consumer has more opportunities to know or be informed about them or, at least, the probability of their existence, and for this reason we recommend that you have checked this possibility before making any order from our site.
(ii) Each country has its own customs policy, so it is recommended that you first contact your local customs office for further information. At the same time, keep in mind that when you order from our website it is considered that you import the products and you must comply with all the laws and regulations of the country where the products are received.
iii) The shipping cost for international destinations (outside the European Union) depends on the volumetric weight of each product and the destination. As we process your order, you will receive a prior notice of these details so that you are fully and properly informed of the cost involved in the delivery of your order.
If the product of your order is not available for reasons of force majeure for more than 30 days (after confirmation of the order) as exemplary and not exhaustive due to supplier shortages or inadequacies, our Customer Service Department will contact the client to address the problem. Initially, a same product or other brand name of the same product or product of a different category or a substitute product will be proposed. If the customer does not agree to proceed with another purchase, a full refund will be offered within 30 days, without any interest.
12. Order Cancellation
An order can be canceled in the following cases: Before order is complete, during the online ordering process you can go back and remove the quantities of products from your cart by clicking on the "remove" button. If the online order has been completed but the product has not yet been shipped you can call the service department and one of our partners will take over the cancellation of your order.
13. Payment Methods
For your best service, our company has a variety of ways to pay for the products you are interested in buying. It is possible to choose the way of payment of the products that you are interested to buy, namely: a) by credit card, b) through a third partner on-line payment provider such as credit card c) cash upon delivery only in Greece; d) cash payment applies if the order is received by our Distribution Center e) by depositing it in a bank account of the company. Please note that it is not possible to combine different payment methods for an order.
Payment by credit card:
The online store of "VERDE LTD" accepts all credit cards Visa, Mastercard, through Eurobank.
By bank deposit:
Pay in advance your order in one of the following company’s bank accounts:
PIRAEUS BANK GR02 0172 2230 0052 2300 8972 271 SWIFT PIRBGRAAXXX
EUROBANK GR3802602820000120200532805 SWIFT ERBKGRAA
PROCREDIT GR3711600000000001400115001 SWIFT PRCBGRAA
ALPHA BANK GR5801407120712002002005895 SWIFT CRBAGRAA
NATIONAL BANK GR9801102080000020847061619 SWIFT ETHNGRAA
If you have selected your credit card as a form of payment, the process will be executed and completed through our trusted partner, a banking institution that provides all the security of electronic transactions. The Site uses SSL (Secure Sockets Layer) technology for the security of information of personal data and transactions. SSL technology is based on a keycode for encrypting data before sending it over the SSL connection. The security check between the data and the server is based on the unique key-code ensuring full communication and protection of the information during transport. The browsers Google Chrome, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and are suggested to use them to connect to the Web site.
The collection and processing of the payment details you send to us are received only with the partner financial institutions that are solely responsible for processing them to complete the payment.
In case you choose to pay by credit card, you must be present when you receive your order with your credit card or identity card. Also on delivery you must be the authorized holder with your credit card and identity card. However, if it is presented to the distributor at the delivery address you have declared, a person who declares that he acts in your name and on your behalf by your oral authorization, then it is reasonable for the distributor to act as such.
Please note that the payment upon receipt of the order in your place is valid only within Greece without additional charge in the Municipality of Thessaloniki (see detailed list) and at extra charge throughout the rest of Greece .... € (including VAT). Pay only in cash and only in euros the employee of our company, upon delivery of your order at your place, after checking the products you receive. Payment upon delivery cannot be used for multiple deliveries.
According to the current tax laws, documents worth more than € 500.00 to individuals (Proof of Retail) and to professionals / businesses (Sales Invoice) should be reimbursed ONLY in the following ways:
Charge on credit or debit card
Bank account deposit
1. "VERDE Ltd." periodically sends newsletters.
2. "VERDE Ltd." is not responsible if the newsletter is not delivered to its destination, although it makes every effort with the ISP's (Internet Service providers) to deliver
3. The newsletters may end up in the spam folder, so please check regularly that they are not saved there
4. If you do not wish to receive a newsletter or wish to be totally removed from the VERDE LTD newsletter, you can inform us using the corresponding form of non-acceptance.
If any part of the Terms and Conditions is not enforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of the Terms and Conditions will not be affected - all other terms will remain in full force. In any case, it is possible for a term / sub-term or part of a term / sub-term to be considered separately in order to validate the remaining part, the term will be interpreted accordingly. Otherwise, you agree that the term should be corrected and interpreted to approximate as much as possible the original meaning of the term / sub-term, in accordance with the law.
17. Social media (socialmedia)
Your Website provides the option to interact with social media, namely Facebook and Instagram. These features may allow access to and / or connection to your social network accounts. We do not control these social services and your profiles on them and we can not change your privacy settings in these services or set rules on how to use your personal information in these services. These issues can only be checked by you and the providers of social networking services, not "VERDE LTD". Before using any of these features available on our Site, we recommend that you read all the policies and information about the services of their respective social media so you can get better informed about their privacy policies. We are not responsible for any actions or omissions of any social service provider or for your use of the features included on their platform.
18. Applicable law and jurisdiction
These terms are governed by and construed in accordance with the laws of Greece and the European Union (EU). You agree, as we do, that you are subject to the exclusive jurisdiction of the courts of Thessaloniki in Greece, Europe.